Reference

The complete FAQ database

Every question and answer about mediation and about working with Chen Mediation, gathered in one place.

FAQ

About mediation

Mediation is a private, voluntary process in which a neutral third party, the mediator, helps people in a dispute talk through the issues and reach their own agreement. The mediator does not decide the outcome or take sides. The people involved keep control of the result.

Litigation is public, adversarial, and decided by a judge. Mediation is confidential, collaborative, and decided by the parties themselves. Mediation is usually calmer, more private, and better at preserving relationships that continue after the dispute.

Family matters such as divorce and parenting, along with business, partnership, workplace, and civil disputes. If you are unsure whether your situation is a fit, a private consultation is the best way to find out.

Not always. Mediation works best when everyone is willing to participate in good faith. Some matters need the court, and some may call for independent legal counsel first. A consultation helps clarify whether mediation is the right path for you.

FAQ

Credentials and legal

No. Chen Mediation provides mediation services only. It is not a law firm, and it does not provide legal representation or legal advice.

Marissa Chen, J.D. is a law-trained mediator and is not a licensed attorney. Her legal education informs how she structures the process, but she does not act as anyone's lawyer and does not provide legal advice.

No. The practice provides a neutral process to help you reach your own decisions. For legal advice about your rights or obligations, you should consult an independent attorney. Independent legal counsel is encouraged whenever you need it.

Yes, that is often wise. Chen Mediation helps you reach an agreement in clear language, and you are encouraged to have it reviewed by an independent attorney before you sign, so you understand its full effect.

FAQ

The process

Every matter starts with a confidential consultation. It is a conversation about your situation, your priorities, and whether mediation is the right fit. There is no obligation to continue.

Yes. Mediation is voluntary, and it works because everyone chooses to take part. Often one person reaches out first, and the practice can help you think through how to invite the other party in.

It depends on the complexity of the issues and how ready everyone is to engage. Some matters resolve in a single focused session, while others benefit from several. The process moves at a pace that respects the decision rather than rushing it.

In many cases, yes. People sometimes consult their own independent advisors before, during, or after mediation. How that works in your matter is something to discuss during the consultation.

FAQ

Confidentiality

Discretion is central to the practice, and California law provides specific protections for communications made during mediation. Those protections have limits, so any questions about how confidentiality applies to your situation should be reviewed with independent legal counsel.

Mediation itself is private and does not create a public court record. This is one of the main reasons people who value discretion choose mediation over litigation.

FAQ

Logistics

Sessions are arranged by private appointment across Calabasas, Hidden Hills, the West San Fernando Valley, and the Conejo Valley, and securely online for clients who prefer to meet by video.

Yes. The full, considered mediation experience can be conducted securely by video, with the same structure and confidentiality as meeting in person. It suits busy schedules and clients in different locations.

Mediation produces an agreement that the parties craft together. Whether and how that agreement becomes legally enforceable depends on your circumstances and the steps you take afterward, which is another reason to have it reviewed by independent legal counsel.

Reach out to request a private consultation. You will have a confidential conversation about your situation, and you can decide from there whether to proceed. Nothing is decided until you are ready.

Begin

Schedule a private consultation

Every matter begins with a confidential conversation. There is no obligation, and nothing is decided until you are ready.

Confidential. By appointment. In person across the West Valley and Conejo Valley, or securely online.